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As Founder and CEO of Helping the Behaviorally Challenging Child (HBCC), I’ve been honored to plant the seeds of the Collaborative Problem Solving® (CPS)* philosophy throughout Orange County, California since 2008.
Guided by the belief that “kids (and adults) do well if they can,” HBCC helps families, schools, and professionals support ch
As Founder and CEO of Helping the Behaviorally Challenging Child (HBCC), I’ve been honored to plant the seeds of the Collaborative Problem Solving® (CPS)* philosophy throughout Orange County, California since 2008.
Guided by the belief that “kids (and adults) do well if they can,” HBCC helps families, schools, and professionals support children in building the skills they need—rather than modifying behaviors—especially in neurodiverse and behaviorally challenging children, youth and young adults.
My passion for this work is deeply personal. Originally from Boston and once a “frequent flyer” for challenging behaviors myself, I understand firsthand what it feels like to be misunderstood. Discovering CPS was truly life-changing—it offered a compassionate, skill-building approach that focuses on connection, understanding, and collaboration rather than punishment or control. That discovery inspired me to bring CPS to Southern California where I currently live and create a community where outcomes are improved, and lives are changed through empathy, education, and empowerment.
Since its founding, HBCC has grown into a thriving network of Certified Partners who share this mission. Together, we offer Parent Classes, Support Groups, Therapy, Workshops, Advocacy, and Professional Trainings designed to integrate CPS and trauma-informed practices into homes, schools, and agencies.
Our work at HBCC helps children and adults alike strengthen flexibility, problem-solving, and emotional regulation—skills essential for lasting success and well-being.
At HBCC, we believe compliance is about skill, not will. Every challenging moment holds the possibility of growth when we lead with compassion and curiosity.
Outside of HBCC, I cherish time with my husband, our two sons and their wives, our dog, and our close-knit family. I find joy in reading, gardening, hiking, being outdoors, and embracing each new season of life as we look forward to becoming grandparents.
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Hillary is an entrepreneur, and her professional background includes interior design, property development and management, as well as philanthropic pursuits.
As a parent of a twice exceptional (2e) child that had behavioral challenges, she began using Collaborative Problem Solving®(CPS) after she and her husband took parenting courses
Hillary is an entrepreneur, and her professional background includes interior design, property development and management, as well as philanthropic pursuits.
As a parent of a twice exceptional (2e) child that had behavioral challenges, she began using Collaborative Problem Solving®(CPS) after she and her husband took parenting courses at HBCC. Their family had tried many things to improve the difficult behaviors in the past without any success. This led her on a journey to become an advocate for the neurodiverse, 2e, and children who learn differently. Hillary is currently working towards becoming certified through Think:Kids to teach other parents about CPS.
Hillary has a flair for networking, an eye for detail, and a strong determination to help other parents of differently wired kids. She resides in Costa Mesa, CA with her husband and son and daughter. Her son attends 2e4Me Academy, which is a CPS based school, where she also serves as a board member and volunteer.

Lisa Pierro serves as Secretary for Helping the Behaviorally Challenging Child (HBCC), supporting the organization through administrative leadership, program coordination, and direct service delivery to the community.
Lisa previously worked in Medical Device Manufacturing in Quality Management, where she developed strengths in documentati
Lisa Pierro serves as Secretary for Helping the Behaviorally Challenging Child (HBCC), supporting the organization through administrative leadership, program coordination, and direct service delivery to the community.
Lisa previously worked in Medical Device Manufacturing in Quality Management, where she developed strengths in documentation, compliance, accuracy, and process improvement. After stepping away from her corporate career to raise her three children, she now brings both professional discipline and real-world parenting experience to her role on the Board.
An International Coaching Federation (ICF) Certified Life Coach, Lisa has completed Collaborative Problem Solving training through HBCC and Stowell Learning Center, along with Essential Training through Think:Kids.
Her work is grounded in emotional intelligence, accountability, and practical systems that support families and staff alike.
Having lived much of her life with undiagnosed ADHD, Lisa offers insight informed by lived experience as well as professional discipline. She understands the importance of building systems that function effectively in real-world conditions.
As Board Secretary, Lisa is committed to clear communication, thoughtful collaboration, and strengthening the structures that allow HBCC to fulfill its mission and serve families with excellence.

Raffy Afarian is a Product Development Engineer with over 37 years of experience at Utility Trailer Manufacturing Company. He earned his Bachelor of Science in Engineering from California State University, Los Angeles, and later his MBA from California State University, Fullerton. His technical expertise, business acumen, and passion for
Raffy Afarian is a Product Development Engineer with over 37 years of experience at Utility Trailer Manufacturing Company. He earned his Bachelor of Science in Engineering from California State University, Los Angeles, and later his MBA from California State University, Fullerton. His technical expertise, business acumen, and passion for creating a better world for all children inspired him to co-found Helping the Behaviorally Challenging Child (HBCC) alongside his wife, Debra Ann (DA), where he continues to support the organization wholeheartedly with his time and dedication.
Their partnership embodies the phrase “opposites attract.” DA comes from a 5th-generation Irish American family influenced by military and working-class values, while Raffy was raised in a 1st-generation Armenian immigrant household steeped in Middle Eastern traditions, where food heals all and success is expected. Together, they’ve built a family centered on love, learning, and purpose, raising two sons who inspired their journey into understanding neurodiversity and twice-exceptionality (2e).
When faced with the challenges of raising neurodiverse children, Raffy and DA dove deeply into research and advocacy, realizing they could help others navigate similar paths. What began in 2009 as a small effort to connect with a few families has grown into HBCC — a thriving organization dedicated to changing how society understands and supports children with behavioral challenges.
Raffy enjoys soccer, golf, off-roading, reading, cooking, and family life. He often says he’s never met a kitchen appliance he didn’t like!

Since 1999, Dr. Diane Lew has supported students with disabilities as a general education teacher, a special education teacher, a district-level special education program coordinator, and a school principal. Through her background and experience, she has gained a thorough knowledge of K-12 standards and curriculum; assessment and data a
Since 1999, Dr. Diane Lew has supported students with disabilities as a general education teacher, a special education teacher, a district-level special education program coordinator, and a school principal. Through her background and experience, she has gained a thorough knowledge of K-12 standards and curriculum; assessment and data analysis; effective classroom management strategies and positive behavior support strategies; development of individualized education plans (IEPs) and 504 accommodations plans; design, management, and revision of behavior support plans; design, procedures and legal aspects of special education; and conflict resolution strategies. Dr. Lew is currently certified through Think:Kids and has a solid goal of incorporating CPS into behavior plans.
Dr. Lew possesses a Clear Multiple Subject Teaching Credential, a Level II Education Specialist Instruction Specialist Credential with Autism Authorization, and an Administrative Services Credential. In addition to her bachelor’s degree, she has also earned a master’s degree in educational administration and doctoral degree in educational leadership.

For more than 20 years, Steve has served the greater Orange County area in multiple roles dedicated to helping families thrive.
As a Marriage and Family Therapist, Steve helps parents and children collaborate and connect through his private practice, In Touch Individual and Family Therapy, located on the property of the Heart for Kids Coac
For more than 20 years, Steve has served the greater Orange County area in multiple roles dedicated to helping families thrive.
As a Marriage and Family Therapist, Steve helps parents and children collaborate and connect through his private practice, In Touch Individual and Family Therapy, located on the property of the Heart for Kids Coaching, Training & Therapy Center (H4K) in Tustin. He is also an Assistant Professor of Psychology at Vanguard University, where he teaches courses such as Developmental Psychology, Abnormal Psychology, Behavior Modification, Counseling Theories, and Psychology of the Family.
An Ordained Minister, Steve helps Christian parents integrate theology with evidence-based parenting practices to raise emotionally intelligent, connected children. He is also the Founder of In Touch Parenting, which offers seminars that help parents calm the chaos, build confidence, and manage challenging behaviors effectively.
Steve is Certified in Collaborative Problem Solving® (CPS), an evidence-based approach rooted in neuroscience and proven to improve parent-child relationships, reduce conflict, and foster skill development in children. He is now training to become a CPS Trainer through Think:Kids at Massachusetts General Hospital.
Steve partners with HBCC to deliver CPS training for parents and professionals, supporting families with compassionate, skill-based solutions. Outside of work, he enjoys surfing, mountain biking, and spending time with his wife and two sons in South Orange County.

Ingrid brings over 40 years of experience as an early childhood educator, mentor, and child advocate to the HBCC Advisory Board. For 25 years, she taught preschool at St. Margaret’s Episcopal School in San Juan Capistrano, where she also served as a California Early Childhood Mentor Teacher, supporting student teachers in their practicum
Ingrid brings over 40 years of experience as an early childhood educator, mentor, and child advocate to the HBCC Advisory Board. For 25 years, she taught preschool at St. Margaret’s Episcopal School in San Juan Capistrano, where she also served as a California Early Childhood Mentor Teacher, supporting student teachers in their practicum experience. She was a Validator for NAEYC’s (National Association for the Education of Young Children) accreditation process, evaluating early childhood programs across Orange County. In 2015, she was named one of 25 Outstanding Teachers of the Year in Orange County.
Ingrid later became the Preschool Director at St. Margaret’s, establishing their Outdoor Classroom—named in her honor upon her retirement in 2016. She continues to serve on the Los Angeles Episcopal Diocese Commission on Schools, consulting and participating on accreditation teams. She holds a bachelor’s degree in Drama, a master’s in Human Development with an Early Childhood Specialization, and a GATE (Gifted and Talented Education) Certificate, along with extensive professional development in special needs, diversity, sensory integration, and positive guidance.
A self-described “busy bee” as a child, Ingrid became the teacher who celebrated individuality—seeking to understand rather than punish behavior. As an Associate Professor of Early Childhood Education at Saddleback College, she helped parents and teachers do the same. Married since 1969 to her college sweetheart, and mother to two gifted sons with learning differences, Ingrid brings both personal and professional insight. Meeting Debra Ann Afarian and learning about Collaborative Problem Solving® felt like naming her life’s work.

We are thrilled to have John Manion join HBCC’s Advisory Board and that he has decided to join our executive team!
John is an Executive Vice President at NAI Capital, and also the Founder and President of The OC Owner User Group. He provides comprehensive commercial real estate services to entrepreneurs that own the buildings they occupy,
We are thrilled to have John Manion join HBCC’s Advisory Board and that he has decided to join our executive team!
John is an Executive Vice President at NAI Capital, and also the Founder and President of The OC Owner User Group. He provides comprehensive commercial real estate services to entrepreneurs that own the buildings they occupy, and to independent investors that hold commercial investment properties.
John’s talents were critical to HBCC’s acquisition of the Heart 4 Kids Coaching, Training & Therapy Center (H4K) building in historic Old Town Tustin. The building, donated to HBCC in 2016, is on a quaint tree-lined Main Street that is what we now call home.
Prior to assisting with the real estate transaction, John had forged a relationship with the Center’s service providers by receiving coaching to improve his son’s quality of life after his son was diagnosed with ADHD. John’s passion is to help HBCC further it’s mission and vision by fundraising for programs, required capital for maintaining operations and special projects.

Renal is an Occupational Therapist with over 20 years of experience supporting individuals with diverse neurotypes across a range of clinical settings. She is CPS (Collaborative Problem Solving®) trained and brings a neurodiversity-affirming lens to both her clinical work and parent support.
Renal is also the proud mom of a neurodivergent
Renal is an Occupational Therapist with over 20 years of experience supporting individuals with diverse neurotypes across a range of clinical settings. She is CPS (Collaborative Problem Solving®) trained and brings a neurodiversity-affirming lens to both her clinical work and parent support.
Renal is also the proud mom of a neurodivergent son, whose journey deeply shaped her understanding of advocacy, regulation, and compassionate parenting. With both professional expertise and lived experience, Renal supports families in navigating a neurotypical world while honoring neurodivergent strengths—helping parents feel informed, empowered, and less alone.

Dr. Hibbard has over 10 years of experience practicing a variety of evidence-based therapeutic techniques, customized to meet the specific needs of clients including cognitive behavioral therapy, EMDR, Collaborative Problem Solving, acceptance and commitment therapy as well as cognitive, subjective, and academic assessment.
Dr Jolee's wo
Dr. Hibbard has over 10 years of experience practicing a variety of evidence-based therapeutic techniques, customized to meet the specific needs of clients including cognitive behavioral therapy, EMDR, Collaborative Problem Solving, acceptance and commitment therapy as well as cognitive, subjective, and academic assessment.
Dr Jolee's work has ranged in clients of all ages and diagnoses including bipolar and related disorders, depression, anxiety, autism, and trauma. She is passionate about supporting neurodivergent and high potential individuals and their caregivers/families.
Beyond her work as a practicing therapist, she published a workbook and actively facilitate workshops for parents and caregivers called the Language of Advocacy
which focuses on teaching parents and caregivers how to speak up for their children with mental health concerns.
Dr Jolee is also the co-author of a case study assessing effective treatment modalities for treatment of trauma and post-traumatic stress disorder.
It’s important to her to be involved in my community which is why she serves on the board at Helping the Behaviorally Challenging Child (HBCC) here in Orange County as well as facilitates a group at NAMI for families of individuals with mental illness.
Dr Jolee Hibbard's master’s and doctoral degrees in clinical psychology were earned from Pepperdine University and Azusa Pacific University. She trained in Youth Intensive Outpatient programs and University of California at Irvine Medical Center Child and Adolescent Outpatient Program; an APA-accredited internship at Kaiser Permanente Los Angeles Medical Center, Psychiatry Department; and my post-doctoral fellowship with Healthpointe Medical Clinics.
Helping the Behaviorally Challenging Child (HBCC) is a California Nonprofit Public Benefit Corporation whose mission is to enable children experiencing behavioral health challenges to lead more productive and inclusive lives. We work to transform these children's lives by deepening adults’ understanding of their behaviors, and promoting effective interventions that focus on connectedness, collaboration, and inclusion.
© 2024 Helping the Behaviorally Challenging Child 501(c)(3)
Non-Profit I.D. #46-3240447 - All Rights Reserved.